Case Study: SMASH – Bridging Talent and Opportunity Across Borders

by | Jun 16, 2025 | IT Staffing, Tech News

Overview

SMASH is redefining how U.S. companies scale tech teams by connecting them with exceptional talent
from Costa Rica and Colombia. With a people-first, employee leasing model that emphasizes integration over outsourcing, SMASH helps companies quickly and seamlessly fill hard-to-hire roles with long-term team members — not contractors.

Challenge

Many U.S. companies face a critical shortage of qualified technical talent. With over 1.2 million unfilled IT roles, hiring managers are under pressure to scale teams without compromising on quality or culture.

Solution

SMASH offers a unique nearshoring model: placing vetted, high-performing Costa Rican and/ or Colombian professionals as full-time embedded team members — not just contractors or outsourced labor. By managing the hiring, vetting, and onboarding process, SMASH ensures both speed and quality while creating true cultural and operational alignment.

Results

  • Extra Space Storage scaled from 5 to 30 developers since 2019
  • Customer retention rates of over 80% over the past 6 years
  • Growing from 2 to 10 engineers at SILAC company.
  • Seamless team integration and accelerated product development

 

Testimonials

“It’s hard to find good security coders, and we were able to have the ones we needed through SMASH
immediately. They were also very good at helping the rest of the team with the whys and the hows.”
— Christina Belnap, CSO, SILAC

“When I tell SMASH I need technical talent, I trust that they will find exactly what I need.”
Dan Lauter, CEO & VP of Operations Health Catalyst

“SMASH does a really good job at finding top technical talent.”
— David Callahan, CTO, Experlogix

“The technical skills were solid, and the cultural fit was mutual.”
— Ken Myers, Manager of Data Engineering, Eptura

“SMASH played a significant role for us. They enabled us to scale quickly through skilled talent.”
— Sam Belnap, COO, SILAC

“We couldn’t have scaled this quickly without SMASH. They helped us build software and solutions we couldn’t have done on our own.”
— Rich Keeler, VP of Software Engineering, Extra Space Storage

“SMASH does the legwork. It felt like shooting fish in a barrel — every candidate was hirable. We just had to pick who we liked best.”
— Jeff Scott, SVP Technology, Extra Space Storage

Future Vision


With a proven model and high customer satisfaction, SMASH is poised for exponential growth. The leadership team is focused on expanding sales, building strategic partnerships, and scaling the unique model that clients already love.

“We’ve built an engine that can support massive demand. The future is growth — and we’re ready.”
— Matt Phillipps, COO, SMASH