Embedded nearshore teams · Costa Rica + Colombia + Pakistan
Nearshore, embedded teams from Costa Rica, Colombia, and Pakistan.
Not outsourcing.
Different location. Same team.
Hiring senior talent in the US takes six months and costs too much. SMASH builds nearshore teams of senior engineers, customer experience agents, and business support specialists who work in your time zone, in your tools, on your roadmap. Fully embedded. Long-term.
Teams we’ve built & scaled
Companies that chose nearshore teams built to stay, not rotate.
What SMASH does
Not outsourcing.
An extension of
your team.
When you need to grow your team, the usual options both fail: local hiring is slow and expensive, and traditional outsourcing hands your work to strangers billing by the ticket.
SMASH does the third thing. We recruit senior people from Costa Rica, Colombia, and Pakistan, vet them with humans instead of keyword filters, and embed them in your team. They report to you, work your hours, use your tools, and stay. We handle payroll, compliance, equipment, and retention.
You manage the work. We manage everything else.
The shift
Local hiring is broken.
Outsourcing is broken.
There’s a third option.
01 / Local hiring
Slow. Costly. Capped.
Six months to fill a senior role. $250k+ TC. A bench you can't scale without bleeding cash. The math stopped making sense two years ago.
02 / Outsourcing
Cheap. Detached. Brittle.
Shared agent pools. Per-ticket billing. People who never feel like your people. The cost goes down, the quality follows.
03 / SMASH
Embedded. Time-zone aligned. Yours.
Senior engineers, CX, and ops from our delivery centers in Costa Rica, Colombia, and Pakistan. In your tools. In your standups. On your roadmap. Long-term, named, vetted.
Who we help
Three teams.
One operating model.
Most clients start with one embedded role. Within twelve months they’re running an eight-person team across functions. We design for that arc from day one.
01
Engineering
Nearshore software, mobile, DevOps, QA. Senior-only, vetted by humans, embedded long-term.
- /Cloud & DevOps
- /Mobile (iOS / Android)
- /Full-stack
- /QA & Test
02
Customer Experience
Bilingual EN/ES support and sales agents who live inside your systems and brand voice.
- /Tier 1 / Tier 2
- /Inside Sales
- /Account Management
- /Trust & Safety
03
Business Support
Accounting, ops, and people specialists who scale horizontally from your seed engagement.
- /Finance & Accounting
- /Back-office Ops
- /People Ops
- /Process Design
Different location.
Sabana, Medellín,
Bogotá, Karachi.
Senior talent from three delivery centers. Bilingual by default. US-aligned working hours from LATAM, extended coverage from Pakistan. Office hubs plus home-office flexibility. Nearshore Engineering, Customer Experience, and Business Support teams, built from Costa Rica, Colombia, and Pakistan.
Same team.
Your standup.
Your roadmap.
Your Slack.
No shared agent pools. No per-ticket billing. Named people, on long-term contracts, fully embedded into how you already operate.
Numbers over adjectives
2-4 wks
From kickoff to your first embedded hire. Vetted, interviewed by you, ready.
1 → 8
Average client growth from first hire to embedded team within 12 months.
3
Delivery centers: Costa Rica, Colombia, and Pakistan. Your time zone or extended coverage.
12mo+
Typical engagement length. We optimize for retention, not placement velocity.
Proof
The line CTOs
screenshot & send.
“SMASH has been a strong partner and has allowed us to build software and solutions that we couldn't have done on our own because we didn't have the ability to find that kind of talent locally and scale up that quickly.”
Rich Keeler
VP Software Engineering
Extra Space Storage
“Part of the success story here is how well our teams have worked together. It's really one team.”
Jeff Scott
SVP Technology
Extra Space Storage
“You get to feel as part of the team, of whatever team you are working for on the client side, and you're not just a contractor. You feel that you can accomplish things, and you are actually making a difference in the work.”
Marco Morales
Senior Software Engineer
SMASH
Next step
Tell us what you
are building.
A 30-minute discovery call. What you’d hire, what stack, what stage. No deck, no pitch. If we’re not the right fit, we’ll say so on the call.